Thank you for visiting and shopping at www.americansmile.co. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Customer will pay $3.60 for standard shipping. Standard shipping is uninsured. Estimated delivery time is 3-5 business days.
Insured USPS shipping is $6.97. This shipping option includes postal insurance. Estimated delivery time is 3-5 business days.
Priority Mail Express shipping is available for $38.92. Priority Mail Express includes postal insurance. Estimated delivery time is 1-2 business days.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses: We will deliver to PO Boxes and APO/FPO addresses via USPS.
www.americansmile.co ships to the USA only.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
www.americansmile.co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Buyers pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
The American Smile Company is unable to predict which of these fees, if any, will be applied.